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Privacy Policy

At MyaLova, we place great importance on the protection of your personal data. This privacy policy informs you of how we collect, use, and protect your information, in accordance with the General Data Protection Regulation (GDPR).

📌 1. Data Controller

The controller responsible for the processing of personal data is:
MyaLova
Email: info@myalova.com

📌 2. Data Collected

We collect the following data during your purchases or your browsing:

First and last name
Shipping and billing address
Email address
Telephone number (if provided)
Payment data (processed securely by our payment provider)
Browsing data (cookies, IP address)

📌 3. Purposes of Processing

Your data is used to:

Process and deliver your orders
Send you order confirmations and updates
Respond to your customer service requests
Improve our shop and services
Comply with our legal obligations

📌 4. Legal Basis

The processing of your data is based on:

Performance of the sales contract (order processing)
Your consent (marketing communications)
Our legal obligations

📌 5. Data Retention

Your data is kept for the duration necessary to fulfill our contractual and legal obligations, which is generally 3 years after your last purchase.

📌 6. Data Sharing

We never sell your personal data. It may be shared only with:

Our logistics and delivery providers
Our secure payment platform
Shopify (our e-commerce platform)

📌 7. Your Rights

In accordance with the GDPR, you have the following rights:

Right of access — obtain a copy of your data
Right of rectification — correct your inaccurate data
Right to erasure — request the deletion of your data
Right to object — object to certain processing activities
Right to portability — receive your data in a readable format

To exercise your rights, contact us at: info@myalova.com

📌 8. Cookies

Our shop uses cookies to improve your browsing experience, analyze traffic, and personalize content. You can manage your cookie preferences via your browser settings.

📌 9. Changes

We reserve the right to modify this policy at any time. Any changes will be posted on this page with the update date.

Last updated: May 2026